A handful of cookies for an honest experience.
We use strictly necessary cookies to keep the site running, plus optional analytics. No advertising trackers, ever. Read the full cookie policy or privacy statement.
Browse 47 articles, videos and troubleshooting steps. Or email us directly.
Three entry points — pick the path that fits your question.
Install the plugin, activate your account, first project. For anyone starting with PresentTool™ this week.
How credits work, refunds, subscriptions, VAT invoices. Everything related to billing.
SketchUp versions, exporting, viewer issues, error codes and API troubleshooting for power users.
The six most opened help pages — usually faster than searching.
PT-7034: model too heavyTechnical · 3 min→
05Share a viewer link with your client — no login requiredGetting started · 2 min→
06SketchUp crashes on export — what now?Technical · 6 min→
Email us directly — average business-day response is 3 hours.